Support: questions, bugs, wishes, feedback
How to write to us from inside Invobookz, where the answer arrives and who sees your ticket.
Last checked against the program: 10/10/2026
How to write to us
- Click Support at the bottom left of the sidebar — ideally from the page your question is about. We then see where you were.
- Choose what it is about: Question, Bug, Request / improvement or Feedback.
- Enter a short subject and describe what you did, what happened and what you expected.
- For a bug, a screenshot helps (image or PDF, at most 5 MB).
- Click Send ticket. You get a ticket number.
What happens next
- We answer in the app. You also get an email with the link.
- New answers show on the sidebar item, for example Support (1). The list says “new reply”.
- You can keep writing in the ticket. Even a closed ticket reopens that way.
Please do not reply to the notification email — it does not reach support. Keep writing in the ticket.
Who sees it?
Your tickets are visible to everyone in your company who uses Invobookz, and to Invobookz support. Nobody else.
Not found what you are looking for? In Invobookz, click Support at the bottom left — we answer in the app.