Emails from your own domain

Without your own domain

By default your emails go out via invobookz.com — with your company name as sender and your sender address as reply-to. When a customer replies, the reply reaches you. How to enter the address is described in “Setting up your company”.

With your own domain (Premium plan) your address itself is the sender. Some recipients trust that more, and the email lands in spam less often.

Set up the domain

1. 1Open Settings → Email & dunning → Sender. First enter an address on your domain under Sender address, for example invoices@your-company.com, and save.
2. 2Under Your own domain, enter the domain — without https://, just your-company.com — and click Set up domain.
3. 3Invobookz shows the records you need to create at your DNS provider: type, name and value. Copy them character by character.
4. 4Wait until the records take effect — usually minutes, sometimes hours — and then click Check again.

Until the domain is Confirmed, emails keep going via invobookz.com. Invobookz checks again every hour — you do not have to come back. Check again checks right away.

The sender address has to match the domain. A domain already used by another company in Invobookz is refused.

Once it is confirmed

• Invoices, credit notes, quotes, reminders and team invitations come from your sender address.
• Do not delete the DNS records. Invobookz checks the domain daily; if it is no longer confirmed, emails go via invobookz.com again right away, and the owners get an email.
• If you change the sender address to another domain, emails go via invobookz.com again.
• If Premium ends, emails automatically go via invobookz.com again.
• Revoke domain assignment detaches the domain from your company.

Emails from Invobookz to you — daily report, support, deadlines — always come from invobookz.com.